Big Fish Games site is down

by Lure on June 21, 2008

This morning, we found the Big Fish Games site to be down. So those of you wondering why you can’t get to the site and if you’re the only one, you’re not alone.

Update 12:25pm EST: It’s back up!

{ 40 comments… read them below or add one }

lutanth 06.21.08 at 11:03 am

How long is big fish gonna be down??? Getting withdrawal symptoms here….lol

knights_contessa 06.21.08 at 11:07 am

Me too. I need my game & soon. I might have to do some housework…..lol

bleedingfedup 06.21.08 at 11:18 am

Yes same here!!!

lol tried several other sites but this one is the best. When are you fixing problem bigfish???

mtnajel 06.21.08 at 11:25 am

Yeah im starting to shake as well from big fish withdraws lol
I bet its alot of us that are. Come on Big Fish get back online. I want to play LOBE….

queenfrog 06.21.08 at 11:29 am

Any idea when the site will be back up?

mswangs 06.21.08 at 11:45 am

LOL me too. i thought it was my server, Now I know better.
We are addict’s that all there is too it. LOL

Trina Kay Mitchell 06.21.08 at 11:47 am

When will your site be back up?

kem9876 06.21.08 at 11:48 am

I NEED MY BIG FISH!!!!!!!!!!LOL

emt1460 06.21.08 at 11:49 am

well big fish games is back up so it shouldnt be too long cause that was down too

shweetum 06.21.08 at 11:49 am

Come on already,I need my Riddle O’Day fix

vicki 06.21.08 at 11:55 am

how much longer is this going to be down this is awful!!!!
poopers

mamacita272007 06.21.08 at 12:07 pm

AHHHHH!!! WITHDRAWALS! Hopefully they will have it fixed soon.

Sandy 06.21.08 at 12:11 pm

Thank you big fish gamer for the info. I thougt I would try your site and see if it was big fish games site that was down or if it was my puter that was the problem. Good to know that it was not me. Now I can go have a cup of coffee to help with the withdrawal symptom of not being able to play games. Guess I need to get a life. lol

emt1460 06.21.08 at 12:25 pm

its back up now

emt1460 06.21.08 at 12:48 pm

ok let me change that it up but cant in to games yet

myrnareaves 06.23.08 at 10:27 am

So glad the site is back up!!!!!!!! Almost went crazy not being able to get to the games. Keep up the good work!!!!!

jenify 06.23.08 at 1:11 pm

Need a new site—- bigfishgameaddictanonymous.com— online meetings in the big fish slot rooms hourly

Anna Bernstein 06.23.08 at 10:46 pm

How come if the site is back up there is no sound on any games???????????????
I get now sound on free games or ones that I have bought.
Anna B

Anna Bernstein 06.23.08 at 10:48 pm

How come there is no sound on any games?????????
I get no sound on free games or ones I have bought.
Anna B

clogger034 06.25.08 at 8:28 am

okay this isn’t about big fish being down - although I’ve noticed its down quite a bit especially the caribbean rooms anyway…what I want to know is this….why when the ball or whatever is in play and the time runs out its over - points are lost; so my question is this - when the ball is in play why cant it play out instead of stopping in mid stream so to speak……

Scoobeeyzz 07.01.08 at 3:30 am

When will the new Riddle O Day Answers for today July 01 be available…

Need me cheat sheet….lol QQ

clogger034 07.01.08 at 12:35 pm

ok how did I go from Manta 8 down to Guppy1……what is going on?????

Lure 07.01.08 at 6:00 pm

The Big Fish Slots game is full of problems for me and apparently for a lot of other people as well. It became so frustrating at one point with the freezing/crashing and rank losses that I stopped gathering questions and answers to the trivia for my site. I figured I’d go back today and pick up where I left off in hopes that Big Fish had fixed some of the problems, but after my game froze up a few times I gave up once again.

clogger034 07.02.08 at 7:07 am

since the game came on stream I’ve never had a problem until now…..and I still want to know why I dropped from Manta8 to Guppy1 - I don’t think its fair and my rank should be put back to where it was………….

blackvixen 07.02.08 at 10:01 pm

not sure it it’s me or is the bigfish game site down again?

bubblicious03b 07.02.08 at 10:18 pm

Hi from Australia it is 1.11 pm thursday, and yet again BIg FIsh site is down, what is the go here, it is happening more and more regularly these days, if it is not the site it is the SLots, perhaps a message on the board from Big FIsh Moderators about the problems and time frames that the site is going to be down would be appreciated. Any news is better then none, as i am sure i am not the only one wondering when the site is going to be back up and running. and GLogger sorry to hear about your rank, i have lost mine too in the past and one person i know has lost hers 5 times in the past 2 months, most annoying to say the least..and yes there should be a way or repairing ranks,if the system can store our names and ranks as we leave them on a daily basis they should be able to repair them, must be a system with our account details that can be tapped to know on a daily basis what our ranks are, Anyways that is just my thoughts on the rank issue. Hope to be big fishing soon..

Eve Palumbo 07.11.08 at 5:17 pm

Why is the online section of games not working? The game community seems just fine, but I do enjoy some of the online games, and they have not been loading for a few days now.

Lure 07.11.08 at 5:53 pm

Not sure Eve, have you tried contacting support for Big Fish Games?

Here’s a link to their Customer Service:

http://bigfishgames.custhelp.com/cgi-bin/bigfishgames.cfg/php/enduser/ask.php

marie belch 07.28.08 at 5:30 pm

Is Big Fish screwed up whats wrong. Can’t get in any of the gamerooms on none of the games. Are they down again? Help I’m having L.O.B.E withdrawal. Ahhhhhhhhh

clogger034 07.29.08 at 8:28 am

thanks bubblicious - I agree im noticing as well the number of times the site is down. Needless to say they have never fixed my rank and Im slowly making my way back up. I just hope it doesn’t happen again

clogger034 07.29.08 at 8:30 am

hmmm I just clicked on the link above here “visit the Big Fish Games Support Site” and all I got was “page cannot be displayed” I tried refresh a few times and nothing

Lure 07.29.08 at 8:38 am

Thanks Clogger, there was a rogue space in the URL. All better now.

Steffie 08.14.08 at 6:59 pm

Big Fish has been down 3 day’s here in N.C.
I want to cash in my game credit’s for a new
Hidden Object game.What give”s?

mally 08.17.08 at 12:36 am

Big Fish site is completely down, as of 1:30am ET 08/17/2008. Hope it comes back soon — I was playing in LOBE when the Chat server died first!!!!

LisaLoo11 08.17.08 at 12:37 am

Big fish is down again….. grrr

karen kane 08.19.08 at 5:43 pm

l cannot download ny game l just purchased the game is hidden expedition everest. karen kane

Lure 08.19.08 at 7:23 pm

Hi Karen,

The site seems fine to me. Maybe you should contact Big Fish Games support.

Shirley Wealand 08.28.08 at 2:59 pm

I have more trouble with this site than anything else. Sometimes it takes forever to come on. Right now it says my Windows I E is not responding. I often read on the chat about taking forever to get on the game but I pay every year for good service. I was playing bingo this morning with no problem and can’t get anything now. Please explain this. I like playing on Big Fish.

teknomancer73 08.29.08 at 9:53 am

No doubt like every other Web site, BigFish.com experiences scheduled and unscheduled down times. If they’re scheduled, it would be smart on their part to divulge that information, so that users know. If it’s unscheduled, well, it’s safe to say it’s a surprise for everyone.

One thing I’d recommend to everyone, and especially anyone experiencing constant problems, is to regularly clear out both your browser and Java caches. These are places on your computer where pieces of the game software, and other Web stuff in general, are stored. What happens is as Web pages or games change, the components on your computer don’t change with them, which can be the source of many errors. Yes, this may cause the Web site or game to take a couple of seconds longer to load and open up the next time you go to it, but that’s because your computer is downloading the latest information. Here’s how to clear your caches:

Firefox 3:
1. Click on Tools in the menu bar, and then click “Clear Private Data…”.
2. A window will open with a list of items and checkboxes. Clear all of the checkboxes except for “Cache”.
3. Click the “Clear Private Data Now” button.
4. Close and restart Firefox.

Internet Explorer 7:
1. Click on Tools in the menu bar, and then click “Internet Options”.
2. The “Internet Options” window will open up. Click on the tab titled “General”.
3. On that tab you’ll see a section titled “Browsing history”. Click the “Delete…” button.
4. The “Delete Browsing History” window will open up. Click the “Delete files…” button.
5. A dialog box will open, asking you to confirm (yes or no). Click “Yes”.
6. Close and restart Internet Explorer.

Sun Java :
Check to see which version of Java you have running:
1. Click the “Start” button to open your Windows menu.
2. Click “Control Panel”. This will be on the right side of your menu.
3. When the “Control Panel” opens up, scroll until you find the “Java” icon. Double-click “Java”.
4. The “Java Control Panel” window will open.
5. Click the “General” tab, if it’s not already selected.
6. Click the “About…” button to see which version of Java you have running. A new window will open showing program details. The latest version is “build 1.6.0_07-b06″.
7. Click “Close” on the “About Java” window to go back.

If your version of Java is different:
8. Click the “Update” tab.
9. Click the “Update Now” button at the bottom of the window. This will contact their server and download the latest version of Java for you.
10. Follow the steps to finish the installation.

Clearing the cache:
1-5. Go through the above steps to open Java (if you closed it).
6. At the bottom of the window, you’ll see the “Temporary Internet Files” section. Click the “Settings…” button.
7. A new window will open. At the bottom of it, click the “Delete Files…” button.
8. A dialog box will open. Depending on your configuration of Java, there may be one or more checkboxes listed. The only one we’re interested is “Applications and Applets”. Make sure it is checked, and click the “OK” button.

Hope this helps.

margaret penman 09.15.08 at 6:19 am

MON 15TH SEPT 2008
I think the game site is down again today, i can log on but not play any games, been into all different games and people in chat saying the same. E-mailed BigFish but no response as yet, would be nice if they put a message box on the site so that we know.

Leave a Comment

Please note: this site is not affiliated with Big Fish Games. If you have comments, suggestions, or complaints that you would like addressed by Big Fish Games, visit the Big Fish Games support site.

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>